We offer a wide range of home care services to make aging in place more accessible for your loved one.
As a trusted, family-owned home care agency serving the area since 1991, our team at Midwest Home Care provides dependable 24/7 support to help seniors remain safe and comfortable at home. To help you determine if home care is the right choice for you or a loved one, we’ve answered some of our commonly asked questions below.
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What services do you offer?
Our comprehensive in-home care services include personal care assistance, companion care, home health care, meal preparation, light housekeeping, transportation assistance, and respite care.
What areas do you serve?
We are based in Mattoon, Illinois and serve families across a wide region, including Champaign, Charleston, Danville, Decatur, Mahomet, Monticello, Paris, Tuscola, Urbana, and many other surrounding communities.
Are you a licensed home care agency?
Yes, we are fully licensed by the Illinois Department of Public Health and are proud members of the Better Business Bureau, ensuring high standards of care, communication, and dependability.
Do you provide continuous 24-hour care?
Absolutely. We specialize in 24-hour home care so you can feel comfortable knowing someone is always with your loved one to monitor their health and support their daily needs.
How quickly can you place a caregiver in our home?
We understand that care needs can arise suddenly, so we are often able to match clients with consistent, dedicated caregivers within 48 hours of your initial inquiry.
Is your care customized to each client?
Yes. We tailor the level of care and services we provide based on the individual needs, health requirements, and daily routines of your loved one.
What makes your team stand out?
We provide custom, consistent, and compassionate care backed by decades of experience. Our commitment to continuity of care, clear communication, and dependable service brings lasting peace of mind to the families we serve.
What is included in your general senior care services?
We design our senior care services to support daily living, offering companionship, medication reminders, light housekeeping, and ongoing health and safety monitoring.
What kind of personal care assistance do you offer?
Our caregivers provide compassionate personal care to help clients safely manage their hygiene, grooming, and daily routines while remaining in the comfort and dignity of their own homes.
Will my loved one have a consistent caregiver?
Yes, we are highly committed to continuity of care. We strive to match our clients with consistent, dedicated caregivers to build trust and ensure the highest quality of continuous support.
Do you monitor the health and safety of your clients?
Yes. As part of our comprehensive support, we provide ongoing health and safety monitoring to ensure our clients remain secure, comfortable, and well-cared for at all hours.
What is companion care?
Our companion care services are designed to enrich the lives of seniors, reduce loneliness, and provide friendly, meaningful social interaction throughout the day.
Can your caregivers help with cooking?
Yes, we offer meal preparation services to ensure your loved one receives regular, nutritious meals, taking the stress and workload off family members.
Do you assist with household chores?
We provide light housekeeping assistance to help keep your loved one’s living environment clean, safe, and easily navigated.
Do you provide transportation for seniors?
Yes, we offer transportation assistance and errands. We can help clients safely get to their medical appointments, go grocery shopping, or attend social outings.
What is respite care?
Respite care provides temporary, dependable relief for family members who are primarily responsible for their loved one’s care. We step in to support your loved one so you can rest and recharge.
Can you help if my loved one only needs support during the day?
Yes. Whether your loved one requires help for just a portion of the day or continuous around-the-clock support, we customize our schedules to fit your family’s specific situation.
How much do your home care services cost?
Because we customize our care plans based on your loved one’s specific needs and the level of care required, pricing varies. Please contact us to discuss your situation and receive a personalized estimate.
Do you offer home health care services?
Yes, in addition to standard companion and personal care, we offer home health care services. Please reach out to our team directly so we can discuss your loved one’s specific health requirements.
How can I apply for a caregiving job with your company?
We are always looking for compassionate professionals! You can easily apply for caregiving employment by clicking the “Apply Now” button or filling out the inquiry form on our website.